Terms of service

General Terms

By accessing and using LushFleur.com ("Website"), you agree to be bound by these Terms of Service. These terms apply to all visitors, users, and others who access or use our services.

We reserve the right to modify these terms at any time. Continued use of the Website after changes constitutes acceptance of the modified terms.

Product Information

We make every effort to display our products (Dresses, Tops, Underwear, Outerwear, Swimwear, Accessories, Sleepwear, and Sets) as accurately as possible. However, we cannot guarantee that your device's display will be perfectly accurate.

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

Order Acceptance

Your receipt of an order confirmation does not signify our acceptance of your order. We reserve the right to accept or decline your order for any reason, including limitations on quantities available for purchase.

Pricing Information

All prices are shown in USD and are subject to change without notice. We are not responsible for typographical errors regarding price or product information.

Intellectual Property

All content on this Website, including text, graphics, logos, images, and software, is the property of LushFleur and protected by international copyright laws.

You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.

Limitation of Liability

LushFleur shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from:

• The use or inability to use our products or services
• Unauthorized access to or alteration of your transmissions or data
• Any other matter relating to our products or services

Refund Policy

We accept returns of unworn, unwashed items with original tags attached within 30 days of delivery. Return shipping costs are the responsibility of the customer.

Refunds will be processed to the original payment method within 7-10 business days after we receive and inspect the returned item.

Final sale items and swimwear (unless defective) are not eligible for return or exchange.

Dispute Resolution

Any disputes arising from these terms shall be resolved through good faith negotiations between the parties. If resolution cannot be reached, disputes shall be settled by binding arbitration in accordance with the rules of the Hong Kong.

Governing Law

These Terms shall be governed by the laws of the Hong Kong, without regard to conflict of law principles.

Contact Information

For any questions regarding these Terms of Service, please contact us at [email protected].